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Pre-op preparation

Pre-anaesthetic questionnaires patients complete on their phone

Ask Elsie sends patients a simple pre-anaesthetic questionnaire before their procedure, so your anaesthetists have the history they need without phone tag on the day before surgery.

The pre-op preparation form a patient completes on their phone

At the right time

Patients receive a secure link about a week before their procedure, at a sensible hour. Your practice sets up the messages, and quiet hours are respected.

Easy for patients

  • Works on any phone, with no app to install
  • Answers can be saved and finished later
  • A photo or file of the medication list can be uploaded
  • Parents, guardians and carers can complete it for a patient

Private by design

The text message carries only a short notice and the link. Patients confirm who they are with their date of birth or a one-time code, and saved drafts are encrypted.

Answers are shown only to roles with clinical access. Billing staff never see clinical answers.

Not for urgent help

The questionnaire isn't monitored for urgent questions. Patients should contact the practice about their care, and call 000 in an emergency.

Questions

Do patients need to download an app?
No. The questionnaire opens from a secure link in the browser on their phone or computer.
Who can see the answers?
Only practice staff whose role has clinical access. Billing staff and billing practices don't see clinical answers.
Can patients stop the messages?
Yes. Replying STOP is always respected.